Important customer information


Damage in transit

If any product is found to be damaged upon delivery, the driver must be informed and a record of the damage placed on the signatory sheet.

If any goods are delivered damaged by the courier and not recorded damaged in front of the driver, then Concept-7 cannot determine whether the customer or courier company is responsible for the damage. The goods can only be returned back to us in a re-saleable condition. It is the customers duty to look after any parts once in their possession and no parts can be returned, if found to of been modified i.e sanding, priming or painting. This is due to the parts becoming un-reuseable.


Delivery Time

Please note that the delivery times indicated on the product pages refers to working days.